Can I cancel my card?

You have a right to cancel your Card without being charged the Redemption Fee for a period of up to 14 days after you have purchased the Card. Please note this right only applies to the purchaser of the Card. You can cancel by calling our Customer Service at 01 8708 811. This will not entitle you to a refund of any card transactions made up to the date you notify us of your cancellation.

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