Why do I need to complete ID verification for my card?

Due to EU regulations imposed on all e-money products, we are now required to complete ID verification for customers issued cards over €150 balance. Chip & PIN cards can be loaded from €150 - €500, so the activation process collects the required ID requirements to comply with these regulations.
For more information, please see the ID-Pal section.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.